📜 Digital Products – All Sales Are Final
At Trendy Haven, we take pride in providing high-quality digital wellness products, including eBooks, video courses, planners, audio packs, and guides. Due to the nature of digital goods, all sales are final, and we do not offer refunds or returns once a product has been downloaded or accessed.
🔍 Exceptions & Eligibility for Refunds
We may consider refund requests under the following circumstances:
✅ Duplicate Purchase – If you accidentally purchased the same product twice, contact us within 48 hours, and we’ll issue a refund for the duplicate charge.
✅ Technical Issues – If you’re unable to download or access your product due to a technical issue on our end, we will provide assistance or a replacement file. If the issue cannot be resolved, a refund may be issued.
✅ Incorrect Product Delivery – If you receive the wrong product, please contact us within 3 days of purchase, and we will ensure you get the correct item or issue a refund if necessary.
📩 How to Request a Refund
If you believe you qualify for a refund based on the above conditions, please contact our support team.
📅 Timeframe: Refund requests must be submitted within 7 days of purchase.
Please include your order number, proof of purchase, and a brief explanation of your issue.
⚠️ Non-Refundable Cases
🚫 Change of Mind – We do not provide refunds if you no longer want the product.
🚫 Lack of Usage – Refunds are not issued if you haven’t used the product.
🚫 Compatibility Issues – Please check product descriptions carefully before purchasing. We are not responsible for compatibility issues on your device.
🔄 Exchanges & Product Support
If you are experiencing technical difficulties or need help using your product, we are happy to assist! Contact us for troubleshooting before requesting a refund.
We appreciate your understanding and thank you for choosing Trendy Haven for your digital wellness journey! 🌿✨